Membership Disclosure — CIRO Official Brochure

Background

Currently, investment dealer members are required under the IIROC Membership Disclosure Policy to provide hard or electronic copy of the IIROC Official Brochure to new retail clients at the time of account opening and to existing retail clients upon request. The Canadian Investment Regulatory Organization (CIRO) is pleased to announce the availability of a revised brochure, reflecting new content relevant to all dealer members and CIRO branding (the CIRO Official Brochure). This notice provides information for both investment dealer members and mutual fund dealer members regarding the transition to the CIRO Official Brochure.

Information for Investment Dealer Members

1. CIRO Official Brochure

   Investment dealer members may begin providing the CIRO Official Brochure to clients at any time. Consistent with prior notices and communications regarding membership disclosure obligations, investment dealer members must transition to the CIRO Official Brochure by December 31, 2024.

2. Other IIROC Branded Brochures

   Investment dealer members should continue to provide IIROC's “Making a Complaint” and “How Can I Get My Money Back” brochures to all new clients, clients who have submitted a written complaint, and when responding to a client complaint1 . CIRO staff are evaluating and revising the content of these brochures and will provide further updates in the coming months. Until the CIRO branded brochures are available, investment dealer members should continue to provide the IIROC branded versions. Printed copies of these brochures are no longer required to be ordered through CIRO. Instead, investment dealer members may print the brochures using their own printing service or provide electronic copies to clients.

Information for Mutual Fund Dealer Members

Mutual fund dealer members may also begin to provide the CIRO Official Brochure to clients at any time. There is no mandatory transition date upon which mutual fund dealers will be required to provide the CIRO Official Brochure at this time. As previously discussed, the harmonization of membership disclosure requirements will be assessed as part of the phased plan to consolidate investment dealer and mutual fund dealer rules.

Availability of Revised Official Brochure

The revised Official Brochure can be downloaded at CIRO Official Brochures. Printed copies of the CIRO Official Brochure are no longer required to be ordered through CIRO. Instead, Members may print the brochure using their own printing service or provide electronic copies to clients.

• 1CIRO IDPC Rules 3724, 3725, 3726